Quote Originally Posted by Jayjami View Post
Quote Originally Posted by jsearles22 View Post

SW is known for being very flexible. Great customer service. No change fees. No bag fees. Low cost.

I suppose I’ve been very lucky. But I don’t know anyone personally who’s ever had trouble with them.

Spirit and some of the other budget airlines are complete garbage. Southwest has been nothing short of amazing for me.

In fact SW is rated as the 2nd best airline overall in the US!

https://www.jdpower.com/business/pre...sfaction-study
Spirit is the nut low, but Frontier to Vegas can’t be beat for the price. You just gotta lower your expectations.
Yes, if you bring your expectations WAY low, and know what you're getting into, I suppose that's fine. But people really seem to expect that they're getting just a "no frills" airline for a much cheaper price, and it's far beyond that.

The "seat pitch" on Spirit is only 28 inches -- which is uncomfortable for adults who are 5'6", and impossible to keep your legs straight for someone of my height (or anywhere near my height).

Frontier's pitch is 28-31, depending upon the seat.

Southwest has a 31-32 inch pitch, which is standard. However, "standard" has been shrinking over the years, even though US men are rapidly getting taller on average.