Trevor Chauvin-DeCaro is a married gay man from New York, who planned a trip with his husband to Boston, beginning on January 6, 2024.
The exact details and length of the trip are unknown, but involved taking a train from Boston to New York, and dining that night at an upscale restaurant called TABLE Boston.
The trip never happened, and a feud occurred between Trevor and restaurant owner Jen Royle, which has gone viral. The problem? Neither side looks good. From my vantage point, Trevor looks like a liar and possible insurance scammer, while Jen comes off as unhinged and customer-hostile.
On the afternoon of February 22, Trevor posted the story to his Twitter. He claimed that he had to go to the ER, and could not make the trip to Boston. Unfortunately, TABLE Boston had a $250 non-refundable cancellation fee. After the staff refused to waive it, even knowing he was in the ER, he chose to utilize his credit card travel insurance benefit.
However, somehow instead of refunding the $250 to Trevor via the insurance benefit, the credit card company charged back the amount to the restaurant. This prompted the restaurant owner Jen Royle to look up Trevor on Twitter, and send him a nasty message. A big argument followed, and three days ago, Trevor posted the story on Twitter in order to shame Royle and the restaurant, complete with screen shots.
https://twitter.com/trevorshowvan/status/1760768763694112882
https://twitter.com/trevorshowvan/status/1760769183078310031
https://twitter.com/trevorshowvan/status/1760797531577942074
https://twitter.com/trevorshowvan/status/1760901230748946867
Trevor claimed to be "unclear" as to why the credit card travel insurance usage resulted in a chargeback to the restaurant:
https://twitter.com/trevorshowvan/status/1760891864394121242
At first, Trevor seemed to be mostly in the right:
1) The $125-per-person cancellation fee is insane, and not industry standard. This is especially true because it's the full cost of the meal, and yet the restaurant does not actually waste the food. In fact, given its downtown Boston location, they can easily find someone else in most cases to take their place, and basically double dip.
2) Royle tracking Trevor down on Twitter and writing nasty notes about a chargeback was unprofessional and inappropriate.
3) Lots of reviews of the restaurant were found where Royle was treating customers in an obnoxious and abusive fashion.
4) Trevor was in the ER, and the restaurant didn't have the slightest bit of empathy for him.
BUT WAIT!
Turns out our friend Trevor wasn't quite telling the whole truth.
Some digging into his Twitter revealed that on that same day -- January 6 -- Trevor was complaining that massive Amtrak delays were ruining his upcoming trip to Boston. He noted that he was going to be "out a lot of money" as a result:
https://twitter.com/trevorshowvan/status/1743757994100129928
Whoops!
What happened to the ER? It's not mention at all on January 6, or anytime prior to his story on February 22.
The above tweet was at 5:14pm EST. There's no way he could have gotten to Boston by 8:30, once he wrote that tweet about Amtrak being unable to get him there.
So it appeared the restaurant cancellation was actually about Amtrak's problems, and not the ER.
But why would he lie about this? The Amtrak thing clearly isn't his fault, and arguably is a BETTER reason to cancel the reservation for free than health issues. What would be the point of changing the story?
I'll get to it in the next post, and it involves possible insurance fraud....